Please be aware that we are closed from 12:30pm on Wednesday 29th of November for training, and will re-open as normal on Thursday 30th of November.
https://www.nhs.uk/nhs-app/ (Click for information on the NHS app)
Try the NHS App
If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services. You can still contact us in the usual ways
But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:
- order repeat prescriptions
- access NHS 111 online
- find NHS services
- view your health records
- book appointments
- and much more…
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
When you contact us, our practitioners assess how urgent your needs are.
Urgent needs: if your need is clinically urgent, we will contact you and assess your needs on the same day, by a telephone or face-to-face appointment. If you contact us in the afternoon, we may contact you on the following day, but only if we decide that it is appropriate to wait.
Non-urgent needs: if we decide that your need is not urgent, but requires a telephone or face-to-face appointment, we will schedule this within two weeks.
- Life-threatening emergency or serious injury: call 999 or go to your nearest Emergency Department (A&E)
- Other injury or urgent need for treatment: go to your nearest Urgent Treatment Centre
- If you are unwell and need medical help: visit NHS 111 online or call 111
- For expert advice and medicines: visit your local pharmacy
- Mental health emergency: visit NHS 111 online
Where appropriate, we will signpost you to community pharmacy and / or other local services.
What NHS 111 cannot do:
If you cannot contact us, or when your GP practice is closed:
- Issue fit notes. You need to contact your GP for these
- Make or cancel appointments for you in other parts of the NHS
Other ways to contact NHS 111:
- If you need help in other languages, call 111 and ask for an interpreter or
- For BSL use signvideo.co.uk/nhs111
Local GP practices are working together to offer patients evening and weekend appointments – that means you will be able to see a GP, nurse or other health professional at a time which is most convenient for you.
As well as phoning us or visiting to arrange an appointment, you can now use an online form on the practice website to get in touch. One of our team of doctors, nurses or other healthcare professionals will respond with the help you need. Speak to our reception team for more information.