Data Protection and Sharing

The government has introduced new regulation to enable information from your healthcare record to be extracted from our records (Health and Social Care Act 2012). GP practices have no choice but to allow your information to be extracted, unless you opt out.

Important: Opting out of one does not imply you have opted out of both.
You must complete both forms if you wish to opt out of both.

Three different information sharing systems are currently in operation:

Summary Care Record

The Summary Care Record (SCR) shares your data within the NHS for example if you are seen in A&E.

Additional information can be added to your SCR, this is particularly useful for patients with complex or long term conditions, or patients reaching end of life.

Detailed information about the Summary Care Record is available on the HSCIC website. Alternatively, you can contact this number for more information 0300 123 3020.

Download Summary Care Record Opt out form

Please complete this form and return to the practice or post it to us.

Privacy Policy

The practice handles medical records in-line with laws on data protection and confidentiality. We share medical records with those who are involved in providing you with care and treatment. Please download our Privacy Policy documents below.

London Care Records

This practice uses a shared record system called the London Care Record. The London Care Record is a secure view of your health and care information and lets health and care professionals involved in your care see important details about your health when and where they need them. Having a single, secure view of your information helps speed up communication between care professionals across London, improves the safety of care and can save lives.

London Care Record can only be lawfully looked at by staff who are directly involved in your care. Your information isn’t available to anyone who doesn’t need it to provide treatment, care and support to you. Your details are kept safe and won’t be made public, passed on to a third party who is not directly involved in your care, used for advertising or sold. For more information please read the London Care Record privacy notice for South East London here: SEL-ICS-Privacy-Notice-SEL-London-Care-Record-v1.0-updated.pdf (

Opting out of the London Care Record

You have the right to object to your information being available through London Care Record. Although patients have the right to object and request restrictions on sharing their records, there may be instances where this request will not be upheld due to a clinical need as determined by the direct care giver. Please discuss this with your GP/ health and social care worker and you can find further information in this London Care Record leaflet.

For further information and advice about data protection or your right to object to sharing your data you can contact the team at Lewisham and Greenwich Trust who manage the London Care Record for South East London  or you can call 020 3192 6011 and leave your name and number for someone to contact you.

If you have already requested to stop sharing on ConnectCare/Local Care Record in South East London, then you will not have to request this again for London Care Record.

The government has decided that new patients will be asked whether or not they want to share their information in the Summary Care Record. Existing patients however must actively opt out of this system if they do not wish for their information to be shared from our computer system.


GDPR (General Data Protection Regulation)

The new GDPR is a new EU regulation that comes into force on the 25th of May 2018. The GDPR will, along with a new Data Protection Act (currently a draft bill), replace the existing data protection legislation including the UK Data Protection Act 1998.

The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU).


Making information requests/ Requesting Medical Records

If you would like to make a request for information with regards to your medical records, please send an email to once we receive your e – mail – Mawbey have 28 days to collate your medical records.If you are unable to submit your request electronically, please send it via post or drop it to the reception team in a sealed envelope with FAO: Medical Records Clerk. Please be aware that we operate a strict 28 day turnaround time due to the high volume of medical records requests we receive. All requests of this nature must come to the practice in writing.